Archive for the ‘Membership Services Committee’ Category

Three Things That Are Working to Start the Greater Los Angeles Chapter

December 15, 2016 Leave a comment

Chapter Volunteers Rock!

Kit Cole, Lauren Cobb, Jennifer Trotter, and Scott Woodhill have been spearheading the effort in Southern California to form the Greater Los Angeles Chapter of IAP2 USA. Since the first meeting in June 2014, the emerging chapter has been growing steadily and they now have more than 160 professionals on the invite list.

Three things have made important contributions to the Greater Los Angeles Chapter’s growth:

  1. Killer Speakers and Topics – EVERY SINGLE TIME! Because it’s tough to travel around Los Angeles, Greater LA team has found they need a great speaker with a great topic to motivate attendance. A great speaker puts their own twist on P2, and helps promote the event to their audience as well. For example, the Greater LA Chapter’s first meeting was held in a Southern California Edison (SCE) conference room with Genoveva Arellano of Arellano Associates presenting about her agency’s P2 work on a statewide transportation project. Her topic was amazing – how a Latina with a Harvard degree has cornered the market on P2 around transportation projects in Southern California. Another event featured Darrel Cole from Parsons Brinkerhoff presenting his team’s use of social media for better P2. Both speakers – and topics – were a big draw.
  2. A Super Organized Person in Chapter Leadership – A detail-oriented person who writes and sends invitations, manages RSVPs and maintains the email list of everyone and anyone who expresses interest in public engagement. Ideally, the email list comes to span not only public engagement practitioners but others like:
    • local government people
    • communications officers from engineering firms
    • management from utility, transportation, and other public/private partnership agencies
    • professors
    • non-profit civic engagement think tank representatives


  3. Get Personal – Use personal invitations and leverage your relationships! The event invite email comes from a personal email address – not an event invite service. Most importantly, for the first few meetings, members of the leadership team got on the phone and personally called people who they thought would be interested in attending.

Want to discuss your ideas for starting a chapter or work through your roadblocks? Email Kit ( or Lauren ( or contact to be connected to the IAP2 USA Chapter Liaison Committee.

Strategy and Fundraising Committee: Kick-Off Follow-Up, Invitation to Join Next Call

The newly-formed Strategy and Finance Committee kicked off the other week. Our emerging work plan includes the following areas:

  • (Re-)gain 501c3 tax-exempt status
  • Develop a short-term and long-term funding strategy
  • Evolve and complete the strategic plan
  • Align strategic plan, budget and action plan

Our next call is this coming Friday, March 13 at 9am Pacific. Agenda:

  • Welcome new committee members, incl. area of interest
  • Share progress reports, incl.
    • Update on collaboration infrastructure
    • Update on 501c3 effort
    • Assessment of income opportunities
  • Discuss work plan, agenda for coming weeks, next steps etc.
  • Prepare committee update for 03/18 Board meeting
  • Schedule upcoming meetings

If you’re interested in exploring how we can improve IAP2 USA’s long-term funding and financial health, please join us:

Call-in number: 877-915-9897
Access code: 3541711

Apologies for the short notice. We’ll announce meeting times more ahead of time starting next week. If you can’t make Friday’s call but would like to get involved, please leave a comment below or contact us, and we’ll get back to you. Thanks!

Strategy and Fundraising Committee: Call for Participation

February 24, 2015 8 comments

For the first few years since its founding in late 2010, IAP2 USA has been operating under fairly significant resource constraints. As a relatively small organization, and with most of our revenue still coming from member dues, our overall budget has been very limited. Many key initiatives and services wouldn’t be happening if it wasn’t for the amazing work of our volunteers. While a successful 2013 North America Conference and advances in other areas last year have helped stabilize the organization, a number of fundamental challenges remain.

The good news is that for the first time in many years, we finally have the bandwidth to tackle these long-standing issues head-on. To this end, the Board recently approved the creation of a new Strategy and Fundraising Committee, whose goal it is to help improve the overall financial health of the organization. Our efforts will build on the important work that was done by the Strategic Planning Task Force last year, whose updated strategic plan (DOCX) was approved by the Board in December.

So far, the committee consists of the following five Board members:

We are looking for collaborators with skills and expertise in the following areas (in no particular order):

  • Fundraising and resource development
  • Financial management
  • Foundation relations and grant writing
  • Corporate sponsorship programs
  • Membership development
  • Non-profit strategic planning
  • Association management
  • Non-profit marketing

If this is you, and if you have roughly 3-10 hours to spare per month over the next four months, please join the team!

Our kick-off call is this week:

Thursday, February 26, 2015
at 2pm Pacific Time (5pm Eastern)
Duration: 1 hour
Call in: 877-915-9897
Participant code: 3541711

The draft agenda currently looks as follows:

  1. Welcome & introductions (10′)
  2. About this committee: background, objectives, prior work, resources and materials (10′)
  3. Collaboration and decision making structure (5′)
  4. First round of idea exchange and discussion (20′)
  5. Next steps, incl. upcoming meeting schedule (10′)

If you plan to attend, or if you’d like to be notified about future meetings and opportunities to contribute, please RSVP by adding your name and contact info to the list or contact our staff.

Any comments or questions, please leave a comment below.


Your Professional Development is Important to Us.

February 4, 2015 Leave a comment

Your professional development is important to us …

Did you know that we record all of the monthly learning webinars? Well, we do. We know that some of you are unable to join us on the day and we feel that it is important to share the wisdom and experience of our learned presenters. .

Have you ever wondered about?

Using visuals to enhance public participation
Using technology to reach more people
Managing meeting disruptions

Check out the webinar links and the archive! And don’t forget to join us every second Tuesday for our interactive learning webinars. For webinar recordings visit our webinar page.

Membership Task Force: Next Call November 6

October 29, 2013 Leave a comment

The membership task force had its first call last Wednesday.

Members can follow our progress and contribute via the wiki (if you require access, please contact us).

This task force is on track to completing its work by the end of November. If you’d still like to join, please complete the volunteer sign-up form, and we’ll contact you. Thanks!

2013 Membership Task Force: Call for Volunteers!

October 4, 2013 Leave a comment

IAP2 USA is a membership organization, and our continuing success depends to a large degree on how well we serve and grow our membership base.

At the recent in-person Board meeting in Salt Lake City, UT, the Board agreed to set up a membership task force to re-focus our efforts in this area.

The membership task force will be convening over the course of only a few weeks during the months of October and November 2013. Our objective is to assess the current membership situation and develop a set of concrete recommendations for the incoming 2014 Board as well as the soon-to-be-reactivated Membership Committee. Our work will focus on a number of crucially important topics, including:

  • marketing and outreach
  • recruitment and retention
  • rates and revenues
  • improved alignment of services with member needs
  • strategic partnerships

In addition, we will thoroughly estimate our 2014 resource needs and develop suggestions for improving the ways the membership team interfaces with our other committees, our members, and our staff.

Expect to attend 3-4 conference calls. For online collaboration in between meetings, we will rely on email and the IAP2 USA wiki.

If you have membership development experience, we need you! This is a great opportunity to get involved for a limited time and just see what it’s like to work with us.

Please mark your calendar for our first call:

2013 Membership Task Force: 1st planning call
Wednesday, October 23, 2013
10am Pacific (1pm Eastern)

Please use our online form to sign up or to learn more, and we’ll share dial-in details and our draft agenda with you.


Member Directory Maintenance Completed

November 4, 2011 8 comments

We successfully completed our maintenance work last night. Once again, here’s what we did:

Change #1: Enabling member-to-member profile sharing

Under privacy setting “Profile access / Show profile to others”, all members whose profiles were created prior to April 25, 2011 have now been set to “checked”. Since no profile information is shown to anyone unless this option is selected, our member directory was looking pretty empty until last night.

Screenshot privacy settings show profile checked
This change means that all of our members are now sharing their profile information with each other unless and until they opt out. For new profiles, this had already been the default since late April.

Change #2: Making basic profile information public

In addition to enabling member-to-member profile sharing, we also made certain basic profile information public:

  • First name
  • Last name
  • Organization

Here’s how the new settings look when you log in:

Screenshot privacy settings edit profile

This change means that all members now show up in our public member directory, albeit with limited profile information. For new profiles, this is now the default.

How to update your privacy settings

We are committed to protecting your privacy. While we believe that last night’s changes add a lot of value to members and to IAP2 USA as an organization, we want to make sure you understand that you are in full control of your privacy settings and can reverse our changes if you wish. If you prefer not to share your basic profile information publicly or otherwise want to limit (or increase) the amount of profile information you share, simply do the following:

  1. Log into our website.
  2. In the left sidebar, click “view profile“.
  3. Select “privacy”.
  4. Click “Edit profile”.
  5. For each piece of profile information, select the desired level of sharing: anybody (this information will be available to the general public), members (this information will be available only to fellow IAP2 USA members) or no access (this information will not be shared).
  6. Click “save”.
  7. Head to the private (member-only) member directory to verify your settings.
  8. Log out.
  9. Head to the public member directory to verify your settings (only information that you want to share with “anyone” should show here).
  10. Lather, rinse, repeat if necessary until you’re happy with the results!

If you have any questions, please feel free to contact us.

Strategic Plan Webinar Follow-Up

November 2, 2011 Leave a comment

Last Thursday, we held our 2011-2013 Strategic Plan webinar with Vice President Lewis Michaelson. Here’s his brief follow-up:

Thanks very much to all of you who participated in the IAP2 USA Strategic Plan Webinar. Among a number of topics, we discussed the “answers” provided in the draft plan to such questions as:

  • Who do we serve?
  • What do/should we offer?
  • How do we want to grow?
  • How are we organized?
  • What is our future?

In answering those questions, we heard ideas on how chapters fit into the organization, what our relationship as an Affiliate should be to the Federation, and what kind of strategic alliances we should be seeking.

Some of the comments that stood out to me include:

  • Wanting to make sure that among the people and entities we serve, that nonprofits and other NGOs are included;
  • Supporting the exploration of a practitioner certification process;
  • Encouraging the explicit mention of advocacy in our mission statement; and
  • Wondering if as a national Affiliate we will be a source of face-to-face meeting opportunities in the future, such as conferences, now that there is no longer an international entity to hold them.

One of the things I tried to make clear about the strategic plan is that we envision and encourage member participation in the board’s committees and initiatives. We currently have non-board members looking at the possibility next year of a national symposium in D.C. on public participation and another working on creating our own national Core Values Award program.

I encourage you look in the strategic plan at what we intend to be working on as an organization and how we are organized to do that. If you see something that concerns or excites you, let us know, and we would be pleased to include you in the planning and implementation of those programs and objectives.

Also, there is still time to participate in the online survey about the draft strategic plan in advance of our next board meeting the weekend of November 11th. Please take the time to share your thoughts with us.

Lewis Michaelson
Vice President

Here are the slides that Lewis shared during the webinar:

If you are currently a member, please log into the member-only section of our website to read the strategic plan and complete our ongoing survey. Of course, you can also comment right here on this post. Your input will greatly help us during the upcoming November Board meeting as we plan our work going into 2012.

2011-2013 Strategic Plan Webinar: October 27 at 12pm Pacific

October 19, 2011 1 comment

As promised in our invitation to participate in our 2011-2013 Strategic Plan, we have scheduled a one-hour webinar with Vice President Lewis Michaelson:

Thursday, October 27, 2011
from 12pm to 1pm Pacific Time

For more information and to RSVP, please check our member-only section (requires login). Once again, in case you’re logging in for the first time, please follow the instructions. If you need any assistance, please don’t hesitate to call or email us directly.

Please join us for this important webinar. We look forward to your input. Thank you!

Online Member Directory: Announcing Changes to Privacy Settings

August 15, 2011 1 comment

Since we rolled out our new website earlier this year, we have noticed that too few members are taking advantage of the online member directory.  Only 14 are currently listed in the public directory, while 54 share their profile with fellow IAP2 USA members in the member-only directory.

This is mostly due to the fact that we accidentally applied very restrictive default privacy settings during the initial data migration.

Over the coming three weeks, we will make the following adjustments:

  1. For all imported member records, we will retroactively check the “Allow to show profile” box. This will make sure that these member profiles show up in the member-only directory. This setting is already the default for new profiles.
  2. For all member records, we will make basic profile information (first name, last name, organization) available to be shown in the public directory. The default settings for new profiles will be adjusted accordingly.

Members will receive a notification once this change has been scheduled. We will send another notification once the change is complete.

Using the profile settings, members can always fine tune which profile information they want to share with whom or even opt out of being listed in either the public or the member-only directory entirely. However, given that better business networking has been among the most requested benefits from members we expect the number of opt-outs to be relatively small.

Please feel free to contact us if you have questions about this change or leave a comment below.